How can we be right?

so yesterday i was faced with a prominent issue at work, our ward was invaded with post operation patients from the surgical ward. problem is, we've never had training on how to deal with these type of patients (us HCAs). everyone was so different! 2 patients came from EMT (ears, mouth & throat ward), 1 from  plastics, 1 from cardio and the remainder were abdo-pains/ gastroenterology. we had to change the boards 3 times in my shift because of ortho patients no longer were able to stay on the wards because of this influx. so predominantly i was making beds.
to tackle the problem with these new patients i had to keep asking for help because unlike ortho patients, these guys obviously were more in pain, required more nursing needs rather than what is required in the HCA job description.